Unless specified otherwise orders are dispatched within 3 ~ 5 days after reception from our central warehouse in Yokohama. Customers will, as a rule, receive their order within 4 ~ 6 days after having placed it.
Customers may specify the day (Monday ~ Sunday) and/or the time (morning/midday/ afternoon/evening) during which they wish to receive their order. However, it should be noted that slight delays in time might occur.
In case of special circumstances order dispatch may be delayed for a max. of 30 days. Thereafter the order reservation is discontinued.
At Pieroth Japan, all orders are delivered by Cool delivery service during June through September.
Cool delivery service is also available throughout the year. A separate order and a surcharge of ¥ 324 is levied for such deliveries.