Order Cancellations

Order Cancellations

Customers wishing to cancel an order or return a delivery may do so within 7 days after placing the order or reception of the goods. Products should be returned in good conditions and in their original packing. Return transportation fees are to be born by the sender.

Customer are kindly requested to inform their Wine Consultant giving reason for the cancellation or return (see Japan Offices or the Office and Wine Consultant stated on your invoice) or to contact the Customer Service section (TEL: 03-3458.4455, FAX: 03-3458.4451 or e-mail service@pieroth.jp  Please state your customer and/or invoice number when so doing as it enables us to quickly proceed with your request.

Please return products to: 
SCS c/o Pieroth Japan KK, 13-31,Konan 2-chome, Minato-Ku, Tokyo, 108-0075 Japan