Faulty Products

Faulty Products

Products found to be faulty (corked, foul taste or containing particles) are replaced (or a credit note is issued if the same product is no longer available). Claims in this regard are accepted within 2 months after reception of the goods. In case the quality of an opened bottle is claimed the opened bottle (which should be at least 4/5 full) is to be returned latest the day after it was opened by cool delivery for assessment. Return transportation fees are born by us. Claims for several opened bottles of the same product are not accepted.

Please return products to:

SCS c/o Pieroth Japan KK, 13-31, 2-chome, Minato-Ku, Tokyo, 108-0075 Japan