Contact us

Contact us

Contact Hours: 9:00-17:00 (except Saturdays, Sundays, National Holidays, The New Year time)

Please kindly understand that it could take us some time to answer your inquiry depending upon the inquiry contents or the congested situation.


【If you do not hear from us】

■If you use an e-mail address of a mobile phone that is configured to block a junk mail, please set your mobile phone to receive the email whose domain is pieroth.jp. Then, please contact us again.

■If your device is configured with a high-security setting and you use free email such as Yahoo!, Gmail, Hotmail, our email may be categorized as a junk mail. Please check your spam box or delete box.

【If you fail to contact us through this inquiry form】

Please fill out the form below or email us on your inquiry at service@pieroth.jp

When you send us an email for inquiry at the above email address, please be sure to identify yourself with the following required information.

・Your Name (Full Name)

・Your Phone Number (the number should be the one on which we can easily reach you)

Should the above mentioned not be helpful, please call our customer service on 03-3458-4455.

Personal information


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